An Important Notice ... Our Winter Hours ...
The nature of our business is highly seasonal. In order to keep expenses to a minimum — and give our batteries a chance to recharge, our primary warehouse closes from November 25th to near the end of January. During those 2 months, no merchandise is shipped from our primary warehouse. Occasionally, factory shipping may be possible.
Please note that communication channels are open. Emails will be answered and phone calls taken — but not necessarily by a real person. You may have to leave a message, but your call will be returned. Response times may be somewhat slow, however.
It is a good time to do your planning for the coming fire season — and with your patience, we will work with you.
Winter is our hibernation opportunity. Thank you for your understanding.
The Summer of 2017 ...
For Western Canada, it has been never-ending. High temperatures, little to no rain, dry thunderstorms — the fires keep burning. Fire officials have informed citizens: "We are not going to be able to stop the fires." Residents are left to their own means. Evacuation orders have been widespread and lengthy. Many have faced fire situations in the past and they have developed strategies to cope. For some, preparations have been ongoing as they have acquired fire protection defenses and conditioned their properties for the greatest chance of survival. We received a report of one northern British Columbia resident who had to actively defend her property on 3 occasions in a one month period. Fortunately for this individual, losses were minimal. Another individual in the Williams Lake area reported being able to see smoke from 7 different fires. Not a pleasant situation.
For us at One Stop Fire Products, it has been hectic in our attempts to meet our customers' needs. We have been very successful at getting shipments into the fire zones — sometimes utilizing very creative transportation strategies. Fortunately, our stock has been able to meet demand — although product substitution has been necessary on occasion. Pumps and systems are still available, but the shelves are getting a bit thin.
Planning For Next Fire Season ...
The past 2 fire seasons have been a nightmare in British Columbia, Alberta, Saskatchewan and parts of the Western USA. We handled many inquiries from threatened areas and had considerable success getting equipment into areas of need.
Due to the magnitude of the threats, some requests for products could not be met due to shortages of critical components. Although our was warehouse fatter than previous years, some shelves became bare by mid-season. Replenishment was almost impossible as manufacturers' stock was directed to fire services needs on the fire fronts.
Now is the time to do your planning for the coming season. Keep in mind that price increases usually appear in February-March. Get your orders in early — we can ship on your timetable. Usually we can honour pricing on pre price-increase orders. Let us work with you to develop a strategy to protect your property from wildfire threats. Please begin this process early as it can take several weeks to refine your solution and possibly another several weeks to assemble and deliver the components. Basic systems can usually be put in place fairly quickly. Larger or complex systems take longer.
Let us know how we can help. During the off-season, although we are guilty of some hibernation time, we do monitor our communication channels and handle customer inquiries. We do ask for your patience as there may be delays in responding.
Need planning information? Take a look at this excellent resource:
About Product Availability ...We do attempt to have the most popular items on-hand, but as we move into the summer months, our warehouse does get depleted. A fire crisis anywhere in North America (or around the world) can strip our shelves within hours, create product shortages and cause havoc with our supply chain. This hit us particularly hard in both 2015 and 2016. It is advised to plan ahead as much as you can -- we will try our best to meet your needs.
One Stop Fire Products Inc.
Tel: (905) 946-1033